I grew up with a tradesman background. My grandfather was a master carpenter and mason before and after his Army tour in WWII. He gifted his extensive knowledge of these trades to my father who instilled a large amount of this family skill set unto me.
I grew up in our family woodworking shop helping with the next project, be it basement finishing and deck building to roofing and bathroom renovations. I entered into this industry full time over a decade ago working for a disaster recovery firm and then for a exterior remodeling company. I learned a lot from these experiences through more hands-on learning from installation procedures, product knowledge, sales and networking. I also learned the most valuable lesson of all: “What Not To Do.” During this time working for these companies I received a very valuable lesson in customer service.
One of the companies seemed to not be bothered with disgruntled customers and the other treated them as the valued life blood that they are. When I opened the doors to Kraus Remodeling I decided that there was a need for a company without all of the layers and to treat my valuable clients as friends and provide the total five star remodeling experience. From the very start of their project they deal with me directly all the way through the final walk through.
Kraus Remodeling does not employ any salesman or high pressure sales tactics. Our client experience is a personal experience from your dream to project delivery. I am always looking forward to meeting my next friend.
